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VOLTAGE insights on Forbes.com: How to take the sting out of eComm returns

We’re sharing our fashion and apparel insights with the world as a Forbes Agency Council member. Read our tips for beating the eComm return conundrum.

Know what pain point every fashion and apparel company experiences? Returns. This is especially true for eComm sites who must contend with shipping costs. We’ve gleaned insights on this topic from a decade of experience working in digital retail with premier fashion, apparel and footwear brands.

We wanted to share those insights with the world, so we compiled our best practices and sent them off to Forbes.com. Check out the fruits of our labor in our article:

Stop Trying To Avoid Returns, Learn To Embrace Them 

It’s our first article published as one of Forbes Agency Council invite-only contributors.

About Forbes Agency Council

Forbes Agency Council is a community of experts coming together to share industry-specific knowledge. Forbes contributors are thoroughly vetted in their industry and willing to share know-how, help solve problems and build support networks.

As an Agency Council contributor with years of experience in the retail space, we are sharing our insights and opinions on how to navigate common pain points and future-proof your business. In our first article, we’re talking customer returns and why you should embrace them.


VOLTAGE is a digital agency specializing in eCommerce, digital brand experiences, and web apps. Get emails and insights from our team:

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About Eric Fowles

Eric Fowles

Eric Fowles is the master and commander of the VOLTAGE ship. His unending creativity and entrepreneurial spirit provide clients with the inspiration and vision they need to transform their brand, transcend the typical and excel in the eCommerce landscape.

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